ARC courses are developed in  partnership with the industry


The Australian Retail College offers a range of qualifications in retail, pharmacy and business. ARC courses are developed in partnership with the industry to ensure skills are relevant from entry level through to management.


The retail industry is the largest employer in Australia, with careers being created everyday. ARC retail programs are being constantly enhanced in partnership with industry, ensuring you are learning the skills that are in demand.


In highly competitive business environments like those present across the Australian economy it is people with the right skills at the right time who will set themselves apart. ARC business courses have been developed to do just this.

Qualification FAQ's
Is my Certificate III qualification only valid in Queensland?

No, the Certificate III qualifications on offer are all Nationally recognised qualifications.

What happens if I don’t finish a Certificate 3 Guarantee qualification?

Under the Certificate 3 Guarantee, you are entitled to access government subsidised training for one completed Certificate III qualification. If you don’t complete the qualification, you are still eligible to access funding for another Certificate III qualification. However you may be limited in how many times you can move from one unfinished qualification to another as government funding is limited. For this reason, it’s important that you take the time to consider your training options and all fee costs, before enrolling and commencing training. Click here for the ARC cancellations and refund policy.

Do I have to pay back any money if I do not finish a Certificate 3 Guarantee course?

No, you will not be required to pay back any of the government subsidy paid to ARC. But it is very important that you clarify with ARC for terms and conditions of their refund policy should you decide to discontinue training.

Can I do my course online or as an external student?

No, because we have a very ‘hands on’ and practical approach, we prefer to be able to give one on one assistance to our students.

Can I do my Certificate III in Business using Certificate 3 Guarantee funding if I have already done a Certificate III Qualification, but due to medical reason can’t perform the work aligned to the qualification?

No, to be eligible to receive the Certificate 3 Guarantee as at 1 July 2013 you must not already hold, or not be currently studying, a Certificate III or higher level qualification. This includes any equivalent Certificate III or higher level training completed, or being completed, at university or through an apprenticeship or traineeship. It does not matter if you paid for this training or it was subsidised by the Government.

However, you would only be eligible if the Certificate III qualification was completed while at secondary school. Contact ARC for other available options.

Does everyone receive the same level of subsidy under the Certificate 3 Guarantee?

No, students (or their partner or guardians) who hold a Health Care or Pensioner Concession Card and Aboriginal and Torres Strait Islander students will receive a higher level of subsidy for their Certificate III Qualification. ARC can reduce fee costs for these participants (Click here for fee information).

Still have queries? No worries, contact our staff to assist further.

Student success stories!

Sue Abra is a very well organised training who regularly communicates during the training courses maintaining a floorless training process for all involved. Sue's timely manner demonstrates her ability to be flexible and at the same time considerate in her approach. Congratulations Sue you are one of the best!

– Vocational Educational and Training Leader of Saint Mary’s Catholic College

Andrea was a great support while our son successfully completed his Certificate III in Business via a school-based traineeship. We had some family health problems and relocated durning my son's studies and Andrea consistantly supported our son to ensure he was successful in obtaining his certificate

Ms Carter – Parent of ARC School-based Trainee

Jane and Andrea have both been looking after my team for their Certificate III in Business since 2017. The support and communication from them have always been very professional and prompt - which shows me how much love and effort they give to each trainee and to the businesses they provide service to.

Director, Boost Juice Kelvin Grove

Choose your own pathway