Award Winning Registered Training Organisation with over  35 years experience

Employer Solutions

For 3 decades ARC has specialised in workplace-based training and assessment services. While many of our clients are household names, we also work with local businesses in metropolitan and regional centres throughout Australia.

As a specialist RTO, focus is on maintaining a clear understanding of our industry & client needs. This means developing workforce planning solutions that cater to the needs of the enterprise as a whole, as well as the needs of individual businesses and students. Training solutions can be customised to fit your training needs. Employers can select skill set training, relevant to their needs from ARCs wide range of units.

Discuss with our National Training Development specialists to see how we can support your business.

ARC has supported the following businesses with customised training solutions:

  • City Beach
  • IGA
  • Subway
  •  ITherapeutics
  • Cosmetics Plus
  • Smokemart
  • Spotlight
  • Red Rooster
  • Anaconda
Australia Retail College Training Awards
Australia Retail College Training Awards

Competency Framework Development

By linking company goals with team and individual performance, ARC can assist in building a sustainable map of the roles, skills and competencies needed to optimise performance across your organisation.

By clearly defining a framework around the integrated knowledge, skills, judgement, and attributes that your people will be able to better target the learning and development needs of the organisation.

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This model is preferred strategy to improve workplace performance due to its well-documented ability to create learning and development that ‘sticks’

The model utilises workplace practice and experiences to strengthen formal learning. It suggests that 70% of learning occurs through workplace practice, 20% occurs via informal learning and supervised support, and 10% is achieved via formal education/training.

This successful model forms much of what we do at ARC, where we link learning with job tasks to ensure that learning is practiced and applied in the workplace.

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Performance Needs Analysis

The right combination of knowledge, skills and attitude result in performance.

ARC can audit your business and its team’s performance to clearly identify and define the learning and development outcomes needed to ensure higher level performance at each level of the organisation.

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Participation In Existing Client Workforce Development Projects

We are adept at integrating into existing workforce development projects being run by businesses.

We have participated in projects with clients such as the Flexible Learning Framework Industry e-learning program, Best & Less Future Leaders Program Workplace English Language and Literacy (WELL) program and SCIPS (School Community Industry Partnership Services) transition to work program.

ARC success stories!

The Australian Retail College is 100% committed to the outcome and success of every single student at our school. And I would have absolutely no hesitation in recommending their services to any Business considering to engage with them.

Kylie Coleman, Industry & Vocational Training Officer
Atherton State High School

The trainers that are assigned to the School Based Trainees are committed to ensuring that the trainees feel supported throughout their entire traineeship and strive to set them up for success. This is reflected in the regular one-on-one training sessions that facilitate regular check-ins with our trainees as well as the respective Store Management Team. City Beach is proud to be a long-standing corporate partner of the Australian Retail College

Brooke Gilles
City Beach People Advisor

school based traineeships


The Australian Retail College (ARC) have always been able to meet the needs of the business and provide students with support throughout their studies, no matter where the student is located. We have been provided with excellent customer service, both from the National Trainer & Development Specialist and from trainers who travel to our sites. Whenever we have a question, or require assistance, ARC respond extremely quickly, and always provide expert advice.”

Brigid McGrath, General Manager, HR & Safety
Cornetts Supermarkets / Everfresh Food Market

I have had the pleasure of working with two of the trainers from ARC and have found them to be organised, efficient, professional, and well presented. The most important part of our relationship is for the trainer to relate to our Trainees and provide open communication both to the Trainees and to our business. Both trainers are exceptional in all areas I have mentioned, and their knowledge of the qualifications trained are exemplary. ….I would recommend the services of the Australian Retail College and we will continue our mutually beneficial relationship many years into the future

Karen Hedger, HR Manager
Jones Retail Group

Sue Abra is a very well organised trainer who regularly communicates during the training courses maintaining a flawless training process for all involved. Sue's timely manner demonstrates her ability to be flexible and at the same time considerate in her approach. Congratulations Sue you are one of the best!

- Vocational Educational and Training Leader of Saint Mary's Catholic College

Jane and Andrea have both been looking after my team for their Certificate III in Business since 2017. The support and communication from them have always been very professional and prompt - which shows me how much love and effort they give to each trainee and to the businesses they provide service to.

Director, Boost Juice Kelvin Grove

Andrea was a great support while our son successfully completed his Certificate III in Business via a school-based traineeship. We had some family health problems and relocated durning my son's studies and Andrea consistantly supported our son to ensure he was successful in obtaining his certificate

Ms Carter - Parent of ARC School-based Trainee

Certificate III in Business
Australia Retail College Training Awards
Australia Retail College Training Awards
Strategic Workforce Development

We assist our clients in their short, medium and long term workforce development plans.

Through close liaison with your team, we will help address gaps in your team’s current and future performance. By reviewing your current recruitment, attraction and retention, career progression, succession planning, job design, skills, competencies, values and behaviours, KPIs and performance, ARC can assist in building a sustainable learning and development environment.

ROI Focused

ROI Focused