Take your career to the next level

SIR40316 – Certificate IV in Retail Management

Effective managers transform the performance of their store. It is essential that they can manage priorities for themselves and others around them as they take responsibility for maintaining customer service excellence and continuing to drive sales. They are able to control merchandising, store safety, employee security, people management and recruitment.

This qualification is for people who may already be working as supervisors or coordinators and desire to build their management capabilities in areas such as planning, implementing, controlling and monitoring.



  • SIRRRTF002   Monitor retail store financials (C)

  • SITXHRM008  Roster staff

  • SIRXSLS003   Achieve sales results (C)

  • SIRXCEG004  Create a customer centric culture (C)

  • BSBOPS404   Implement customer service strategies

  • SITXHRM007  Coach others in job skills

  • SIRXWHS003 Maintain workplace safety (C)

  • SIRXWHS002 Contribute to workplace health and safety *

  • SIRXRSK002  Maintain store security (C)

  • SIRXHRM002 Maintain employee relations (C)

  • SIRXMGT002 Lead a frontline team (C)

  • SIRXHRM001  Recruit, select and induct team members

(C) Denotes core subjects
The above course outline is an example developed to meet industry standards

retail management certificate

Unit Code


Workplace Delivery


School-based Delivery


Tuition Fees

$3495(SIR30216 Certificate III in Retail)
$3495(BSB30120 Certificate III in Business)
$3750(SIR40316 Certificate IV in Retail Management )
$3750(SIR30116 Certificate III in Community Pharmacy)
$3750(SIR40116 Certificate IV in Community Pharmacy)
$3750 (SIR40216 Certificate IV in Community Pharmacy Dispensary)
$150 (Food Safety Supervisor)


Available in approved states

Next start date

Enrol anytime

Entry Requirements

Participants must have achieved a Certificate III in Retail or have Industry experience equal to the core units of Certificate III in Retail.

Delivery Model

Face to face, blended and online learning options
nationally recognised training
skills assured training provider
Related Courses
Students, choose your own pathway!

Whether you’re at school, starting your first job or are an experienced retail manager, we have a pathway that’s right for you.