BSB30120 – Certificate III in Business (Office Environment)
The ability to juggle priorities and perform effectively is critical to success in any
This qualification is ideal for people who have developed basic skills and knowledge as a professional and would like to take their career to the next level.
The Certificate III in Business combines a broad range of business skills along with
the soft skills needed to succeed.
BSBCRT311 Apply critical thinking skills in a team environment (C)
BSBWHS311 Assist with maintaining workplace safety (C)
BSBPEF201 Support personal wellbeing in the workplace (C)
BSBSUS211 Participate in sustainable work practices (C)
BSBXCM301 Engage in workplace communication (C)
BSBTWK301 Use inclusive work practices (C)
BSBTEC201 Use business software applications
BSBDAT201 Collect and record data
BSBPEF301 Organise personal work priorities
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBPEF302 Develop self-awareness
BSBOPS301 Maintain business resources
(C) Denotes core subjects
The above course outline is an example developed to meet industry standards
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Whether you’re at school, starting your first job or are an experienced retail manager, we have a pathway that’s right for you.