Take your career to the next level

BSB30120 – Certificate III in Business (Office Environment)

The ability to juggle priorities and perform effectively is critical to success in any

This qualification is ideal for people who have developed basic skills and knowledge as a professional and would like to take their career to the next level.

The Certificate III in Business combines a broad range of business skills along with
the soft skills needed to succeed.


  • BSBCRT311 Apply critical thinking skills in a team environment (C)

  • BSBWHS311 Assist with maintaining workplace safety (C)

  • BSBPEF201 Support personal wellbeing in the workplace (C)

  • BSBSUS211 Participate in sustainable work practices (C)

  • BSBXCM301 Engage in workplace communication (C)

  • BSBTWK301 Use inclusive work practices (C)

  • BSBTEC201 Use business software applications

  • BSBDAT201 Collect and record data

  • BSBPEF301 Organise personal work priorities

  • BSBOPS304 Deliver and monitor a service to customers

  • BSBOPS305 Process customer complaints

  • BSBPEF302 Develop self-awareness

  • BSBOPS301 Maintain business resources

(C) Denotes core subjects
The above course outline is an example developed to meet industry standards

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Unit Code


Workplace Delivery


School-based Delivery


Tuition Fees

$2,925 (Train & Assess)
$950 (Recognition of Prior Learning)
$160 (Gap training per unit)


Available in approved states

Next start date

Enrol anytime

Entry Requirements

Nil formal training package entry requirements apply to this qualification.

Delivery Model

Face to face. blended and online learning options
nationally recognised training
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Students, choose your own pathway!

Whether you’re at school, starting your first job or are an experienced retail manager, we have a pathway that’s right for you.