Take your career to the next level

SIR30116 – Certificate III in Community Pharmacy Front of House

The Australian Retail Pharmacy sector is highly competitive. This qualification develops abilities to perform routine pharmacy and retail duties as well as taking responsibility for more complex tasks including the coordination of merchandise, store security, assistance with the management of pharmacy only medicines and the provision of higher levels of customer service.


​Front of House Units

  • SIRCDIS001 Assist customers with prescriptions (C)

  • SIRCIND001 Work effectively in a community pharmacy (C)

  • SIRCINF001 Use pharmacy practices for infection control (C)

  • SIRCPPA009 Assist customers with allergy relief products (C)

  • HLTWHS001 Participate in workplace health & safety (C)

  • SIRCPPA002 Assist customers with eye and ear care products

  • SIRCPPA003 Assist customers with first aid products

  • SIRCPPA004 Assist customers with oral care products

  • SIRXRSK001 Identify and respond to security risks (Import)

  • SIRRINV001 Receive & handle retail stock

  • SIRCIND002 Support the supply of Pharmacy Medicines & Pharmacist Only Medicines (C)

  • SIRRMER001 Produce visual merchandise displays

  • BSBWOR301 Organise personal work priorities and development

  • SIRCPPA005 Assist customers with cough and cold relief products (C)

  • SIRCPPA006 Assist customers with skin and anti-fungal products (C)

  • SIRCCCS002 Provide and promote services to pharmacy customers (C)

  • SIRCPPA001 Assist customers with vitamins, minerals and supplements

  • SIRCPPA010 Assist customers with analgesic and anti-inflammatory
    products (C)

  • SIRCPPA008 Assist customers with products for gastro-intestinal
    conditions (C)


(C) Denotes core subjects
The above course outline is an example developed to meet industry standards

SIR40216 pharmacy certificate brisbane SIR20116 pharmacy certificate brisbane

Unit Code


Workplace Delivery


School-based Delivery


Tuition Fees

$3495 (SIR30216 Certificate III in Retail)
$3495 (BSB30120 Certificate III in Business)
$3750 (SIR40316 Certificate IV in Retail Management )
$3750 (SIR30116 Certificate III in Community Pharmacy)
$3750 (SIR40116 Certificate IV in Community Pharmacy)
$3750 (SIR40216 Certificate IV in Community Pharmacy Dispensary)
$150 (Food Safety Supervisor)


Available in approved states

Next start date

Enrol anytime

Entry Requirements

Working in a pharmacy

Delivery Model

Face to face, blended, remote or online delivery
nationally recognised training
skills assured training provider
skills assured training provider
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Students, choose your own pathway!

Whether you’re at school, starting your first job or are an experienced retail manager, we have a pathway that’s right for you.