For staff members who need to gain skills in a specific area, our short courses support the rapid development of new abilities, behaviours and attitudes to enable them to grow with the business. These courses can be customised to your specific needs and learners can study in a variety of ways through our omni-learning™ approach.
Retail focused topics include:
- Leadership
- Modeling Behaviour
- Enhancing the customer experience
- Selling skills
- Staff recruitment
- Developing a capability framework for your team
- Sustainable retail practices
- Time management
- Coaching and developing team members
- Conflict resolution
- Financial management