ABOUT US

Empowering futures through innovative training

Transforming careers with tailored education and industry expertise.

Transforming Careers Since 1988

An award-winning Registered Training Organisation (RTO) with over 35 years of experience, ARC is dedicated to empowering individuals and businesses through innovative, flexible, and effective training solutions.

Established in 1988, we’ve been at the forefront of workforce development in the Retail, Business, Food and Pharmacy sectors, supporting the career growth and capabilities of thousands of students and staff across Australia.

Delivering Industry-Relevant Training and Tailored Learning Solutions

OUR STORY

Since our founding, The Australian Retail College (formerly known as First Impressions Resources) has been committed to delivering industry leading training and qualifications. With a team of skilled trainers positioned across the country, ARC partners with some of Australia’s leading brands to tailor learning programs that help staff excel in their roles and drive business growth.

Our extensive course offerings range from Certificate II to Diploma levels in retail, business, and pharmacy, each designed to align with the latest industry standards and employer expectations.

Nationally Recognised Training

The Australian Retail College is registered by the Australian Skills Quality Authority, approved to deliver Nationally Recognised Training aligned with the Australian Qualifications Framework.

Our Values

We're proud to partner with businesses that share our vision for career development and our core values of:

Customer Centric

We focus on understanding and exceeding the expectations of our customers, ensuring their success is our priority.

Integrity

We are committed to acting with honesty, accountability, and transparency in all that we do.

Respect

We value and honor the diverse perspectives, skills, and contributions of everyone we interact with.

Innovation

We embrace creativity and forward-thinking, continuously seeking ways to improve and adapt in a dynamic environment.

Inclusive

We strive to create a welcoming and equitable environment where everyone feels valued and supported.

Ready to transform your career?

‘We are dedicated to helping you achieve your professional goals through our comprehensive training programs.

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Smiling woman ready to start career transformation with Australian Retail College training programs